www.MyWakeHealth.org – Patient Portal Bill Pay & Login
MyWakeHealth Info
Table of Contents
MyWakeHealth is a freely available online health-care service provided for the patients of Wake Forest Baptist Health. It’s a secure site that basically acts as a patient portal & lets you manage a lot of your clinic-related tasks & health information over the internet without needing to visit the doctor in person.
Using MyWakeHealth, you can get direct access to your patient information (test results, medical history, previous & current prescriptions, health condition, allergies, medications etc).
You can view it & keep it updated, the portal can also be used to make appointments, request refills, pay bills or for communicating directly with your doctors or other health service providers regarding any queries, prescription changes or any other issues you might be facing medically.
MyWakeHealth Patient Portal Uses:
- Making online Medical payments.
- Scheduling Appointments.
- Communication with the doctor via messaging.
- Receiving prescriptions & lab reports online
- Receiving Doctor’s Summary for each visit.
- Renewing prescription/ordering refills online.
- Updating doctor/clinic of your condition regularly, updating about new allergies, medication side effects etc.
- Getting your whole medical history in a concise & comprehensive format (including your family-related problems/history)
- Having a completely secure & encrypted portal to have all of this information on
Benefits of MyWakeHealth Online Portal:
- You can access your medical information at all times whenever you want.
- Can get regular updates on your health condition & keep tabs on it in a precise manner.
- You don’t need to personally go & receive your test results or renew prescriptions now, as these things can be done online.
- It reduces the amount of times you need to visit the hospital, easing & streamlining the whole process.
- You get the full summary of your doctor’s visit.
- You can interact & communicate with your health providers remotely & keep them updated about your condition.
- Remote monitoring being possible makes it easier for disabled patients to access healthcare services.
- Online payment system means you don’t have to pay the fee on the spot, making the whole process much more convenient.
- The Privacy policy of the MyWakeHealth portal ensures that none of your information, medical records or any of your private information is ever leaked.
The system is especially helpful for the disabled & handicapped patients, those requiring regular monitoring and for those for whom visiting the clinic too often is difficult.
Wake Forest Patient MyWakeHealth Portal
MyWakeHealth patient portal can be accessed through any of the browsers available online, though Internet Explorer Users may need to have the latest version of the app.
On your smart phones, you can access the portal through the MyChart app which is available for both Android & Apple devices.
How to Sign-up MyWakeHealth?
There are various ways you can sign up on the MyWakeHealth portal.
The first step is pretty much the same for all procedures. You have to access the portal site https://www.mywakehealth.org/mychart/ on your browser. From there, click the Sign-Up button & start the process.
- Firstly, fill out all out the information being asked on the first page of the Sign-up form. Here the process differs depending on whether you have an activation code or not. You can sign up:
Via Activation code:
An Activation code is provided to you when you visit a Wake Forest Clinic, it is would written on your clinic bill or an ‘After Visit Summary’. You can use this code while signing up.
Online:
Alternatively, you can use the online option while signing up to by pass all the hassle of an activation code. The option is shown on the right side of the form. Verification for this method is done through a third-party site.
- The rest of the process is simple, just fill out the rest of the form, come up with a password and a user name & complete the process by clicking Submit. You’ve successfully made an account on MyWakeHealth.
If the process seems difficult to you, you can get it done on-site in the clinic with the help of the staff too or alternatively call them on their Patient Support line.
Login www.mywakehealth.org / Patient Portal
Log-in in the MyWakeHealth portal is not very difficult, you need to go back on the portal site, add your user name password in the Sign-in section.
Once you have filled both sections go to the next step, where you need to provide the details for the patient whose information you want access.
You can access your own records & accounts or the records of the patient for whom you’re acting as a proxy (The proxy access is limited unless its being used for children <12).
If you have forgotten either your password or user name, options are available below the Sign-in button which you can go through to recover these.
You can open your account on the mobile MyChart app too, after sign-up has been done.
Online Payment
Payment can be done for your own visits or on someone else’s account on their behalf, such as a parent making payment for a minor.
For online payment, Debit, Credit or Master, any card can be used. You can also make a direct transaction for the payment using the online banking system. To pay a bill, just select it for payment, select your payment option & complete the transaction, the bill would be paid.
Accessing Information:
Your complete medical information recorded by your health service providers is present on your account. It is updated regularly after every visit. If there’s anything filled out incorrectly in your record or needs changing you can contact your health provider directly or through the portal system to get it changed.
This comprehensive record of your health can help you be more aware of your body’s condition & what effect medications are having on it.
This enables you to be completely involved in your health management, you can see determine & discuss with your doctor whether a medication is working or not, whether it needs to be changed, any other abnormalities seen related to your health etc.
Lab reports are uploaded quickly on the portal after it has been made part of the hospital’s online record. The whole process can happen in a day but depending on the test & lab involved, it can be longer.
Lab results of a more sensitive nature are not uploaded on the portal, the sensitivity of these reports is determined by your doctor after a discussion with you about which type of results should be directly uploaded on your account & which should be not. You can discuss this with your doctor on the phone or on through portal messaging system.
Your online record can be completely seen by you only. A user with proxy access will get a limited view & will not be able to access all your medical records or test reports.
No user can get access to your in-portal conversation with your health providers as they’re encrypted. So, you don’t need to worry about the security & privacy of your information.
A medical report can only be shared by a third-party/relaive/friend after you have given permission for them to receive it. You can share a hard copy of your record with someone using these form: English Form/Spanish Form.
You can grant proxy access to another adult as an adult. To get proxy access to the account of a minor or a disabled person with diminished mental capabilities you need separate forms.
All these forms can be excessed through the Wake Forest Baptist Health’s official website given as follows:
Privacy Policy of MyWakeHealth:
The MyWakeHealth portal also has very privacy & security policies. The website is totally encrypted, no caches of the session are stored, thus your information remains completely secure. Your name, email addresses, medical records or any information related to you stores by the Wake Forest Baptist Health can’t be provided to any third-party.
Customer care Support:
- An FAQ section for the portal is available here at:
- Email addresses:
General & health-related queries:
Technical Support:
Requesting Privacy Policy:
- Numbers:
- MyWakeHealth Customer Support No# 855-560-5111
- Appointment Scheduling 888-716-WAKE (9253)
- Health On-Call® 336-716-2255, 336-716-WAKE (9253)
Address
Wake Forest Baptist Health, Medical Center Boulevard, Winston-Salem, N.C. 27157
